Daker Books is happy to exchange or refund your purchase on presentation of a valid receipt.
To be eligible for a return, your good(s) must be unused, in perfect condition and in the original packaging. Goods must be returned within 14 days of purchase or receipt (whichever is the later).
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 5 working days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to email@example.com and send your item to: Daker Books, 52 High Street, Kibworth Beauchamp, Leicestershire LE8 0HQ, United Kingdom.
To return your product, you should mail your product to: Daker Books, 52 High Street, Kibworth Beauchamp, Leicestershire LE8 0HQ, United Kingdom.
You will be responsible for paying for your own shipping costs for returning your good(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £30, you should consider using a trackable service. We don’t guarantee that we will receive your returned item.